Use this Horley guide to prepare a repair enquiry for your appliance or discuss an integrated replacement. Describe what the machine does and the exact address where help is needed; the team reviews the next step.
Horley enquiries and RH6
Horley is in Reigate and Banstead borough, with RH6 as its town postcode reference. A surrounding postal area does not replace the actual property address. Give the full postcode when requesting a visit under the Surrey service territory.
A leak during filling, washing or draining
For a washer or dishwasher leak, say when it was noticed during normal use and whether the programme stopped. Mention recent installation or nearby plumbing work without assuming a cause. Stop using an unsafe machine and do not run a fresh cycle to obtain a demonstration.
Agree access when someone else books
If a landlord, relative or managing agent is making the request, include the person at the Horley address and who can approve charges. Keep arrangements for access separate from authorisation for repairs. A submitted form is an enquiry, not an automatically confirmed appointment.
Other Surrey service areas · Freestanding and integrated appliance installation · Finding your model safely

