UKCDA · LONDON & SURREY
Appliance brands we can help with
Find appliance repair guidance by brand, see the categories UKCDA accepts enquiries for, and check model suitability in London and Surrey.
Find your appliance brand.
We are an independent repair business. Repair suitability and parts availability are confirmed for your exact model.
A brand name is the starting point
Two appliances with the same name on the front can use different parts and fittings. Follow your brand page to find the model details we need, then select the appliance type. For Bosch, NEFF and Siemens, the full E-Nr is more useful than a product-family name alone. Find the model information without removing covers or moving the appliance.
Older models and unfamiliar makes
A discontinued appliance is not automatically unsuitable for repair, but the exact model, condition and available parts need checking. Some catalogue entries include older documented ranges. If your brand is not listed, use Other brands and include its name and model in the enquiry description.
Repairs or a replacement fitting?
A repair enquiry concerns the existing fault. An installation enquiry concerns fitting a replacement appliance, its available space and connections. Tell us which you need so the office can review the appropriate work and charges without promising an outcome in advance.
Central London freestanding call-out £90; integrated from £120; other areas from £75. Parts extra.
For a Central London service address, the standard freestanding call-out is £90 plus parts. Integrated appliances of any brand start from £120 plus parts in Central London. Outside Central London, fixed call-out charges start from £75, depending on your appliance's make and model and whether it is freestanding, integrated or another appliance type. Our office confirms the service address and applicable amount by phone before arranging your visit. The agreed charge covers the first visit, repair labour and any return visit needed to fit parts for the same agreed repair. There is no extra labour or repeat call-out charge for that repair. Parts are priced separately and approved before fitting.
Samsung, LG, Miele and Smeg have separate starting rates: from £90 plus parts outside Central London, or from £120 plus parts in Central London. Integrated appliances of any brand start from £120 plus parts in Central London. The office confirms the applicable charge.
A different fault, another appliance, installation, removal or alterations require a separately agreed scope and quote. Service terms and installation scope.
PREPARING YOUR REQUEST
Prepare the details safely.
Give us the brand, full model and the repair or fitting work you need. Mention anything that limits access. Leave covers, heavy appliances and electrical connections in place.
What to include in your enquiry →