Separate a drainage problem from a spin problem
Tell us whether there is standing water in the drum or whether the water has gone but the clothes remain unusually wet. Note the programme you selected and the message, if any, left on the display. These details describe the failure without assuming a pump, motor or control board needs replacing. Avoid opening the door against trapped water or repeatedly restarting a machine that is leaking.
Leaks, movement and the space around the washer
A wet floor does not show where the water began. Describe when you first noticed it and whether it appeared near the door, dispenser or rear of the appliance, without pulling the machine out to investigate. For movement or knocking, explain whether it happens while the drum turns slowly or during the spin. Tell us about a stacked dryer, a tight utility cupboard or recent installation work.
Bosch E18: drainage guidance, not a parts diagnosis
For Bosch washing machines, E18 is associated with drainage obstructions, including the pump/filter or a kinked drain hose. It does not establish that a new pump is needed. Check the exact E-Nr and model instructions before any maintenance. Do not force a locked door, open a water-filled filter, move a heavy or stacked machine, or keep restarting a leaking appliance. If you cannot follow the manufacturer's procedure safely, leave the machine unused and request assessment. Send the code, model and whether water remains in the drum.
Bosch washing machine E16: door not secured
Bosch UK associates E16 with a door that has not locked correctly, sometimes because laundry is caught. Do not force the latch or a locked door; use the exact handbook and request assessment if the problem persists.
Bosch washing machine E23: water-leak warning
Bosch UK associates E23 with leakage or water in the base. Leave the appliance unused. Turn off an accessible water supply only if safe; do not touch wet electrics or tilt the machine.
Bosch washing machine E33: excessive-foam warning
Bosch UK identifies excess foam. Report the detergent used and whether the problem began after a dosage or product change. This warning alone does not show a failed component.
Bosch washing machine E17 / F17: water supply taking too long
Bosch identifies a filling-time limit being exceeded. Tell us whether the programme takes in any water; leave hidden connections undisturbed.
Bosch washing machine E19 / F19: heating taking too long
Bosch identifies a heating-time limit being exceeded and advises a service assessment. The code does not identify a replacement part.
Bosch washing machine E20 / F20: unexpected heating
Bosch identifies unexpected heating. This washing-machine meaning must not be substituted for dishwasher E20. Stop use if overheating or electrical trouble is suspected and arrange assessment.
Bosch washing machine E25 / F25: turbidity-sensor warning
Bosch identifies a fault involving the water-cloudiness sensor and refers it for service assessment. Do not open the machine to investigate.
Safe checks and deciding your next step
For checks that do not involve dismantling the appliance, read the washing machine safety guidance. If you are weighing up a repair and a replacement, see what affects that decision. Your exact model handbook takes precedence over general guidance.
Details to include with this request
- Full E-Nr and any FD information available safely.
- Programme name and the stage at which the machine stopped.
- Whether water remains in the drum and whether the door is locked.
- Freestanding, integrated or stacked installation, plus access constraints.
Identify the exact Bosch model
Bosch’s model finder identifies the E-Nr, FD and serial-number details on the appliance rating label. Bosch UK model-number finder
Copy the complete reference as printed, including any suffix. Use an accessible label or your appliance paperwork; leave built-in units, electrical covers and heavy appliances in place. If the label cannot be reached safely, explain this when you contact us.
For the manufacturer’s explanation of the feature discussed here, see Bosch UK E18 washing-machine support.
If you are considering a replacement
For an integrated replacement, provide the old and new model references as well as the furniture-door arrangement. Confirm cabinet clearance and any changes to existing connections before ordering a fitting visit.
Read the washing machine installation guide →
Bosch washing machine repair questions
Can you identify the failed part from a Bosch error code?
An exact code helps identify the appropriate model guidance, but it does not replace checking the appliance. Send the code as displayed and describe what happened before it appeared; do not order a part solely from a generic online code list.
Should I empty the washer before the appointment?
Remove laundry only if the door opens normally and it is safe to do so. If water or a locked door prevents this, leave it as it is and tell the office. Do not force the latch or undo a water-filled component.
How much does a Bosch washing machine repair cost?
For a Central London service address, the standard freestanding call-out is £90 plus parts. Integrated appliances of any brand start from £120 plus parts in Central London. Outside Central London, fixed call-out charges start from £75, depending on your appliance's make and model and whether it is freestanding, integrated or another appliance type. Our office confirms the service address and applicable amount by phone before arranging your visit. The agreed charge covers the first visit, repair labour and any return visit needed to fit parts for the same agreed repair. There is no extra labour or repeat call-out charge for that repair. Parts are priced separately and approved before fitting. Send the full E-Nr, symptoms and postcode with your enquiry.
Can I request a Bosch washing machine engineer near me?
UKCDA accepts home repair enquiries inside the M25, throughout Surrey and across all DA and RM postcodes. Send your full address and whether the washer is integrated or freestanding. We confirm model suitability, access and appointment availability rather than promising an engineer is already nearby.
Local repair visits: M25, Surrey, DA and RM
Bosch washing machine repair London — planning your visit
Send the full E-Nr, including its slash suffix, and the FD reference if safely accessible. A Bosch range name alone does not identify the correct parts. Describe whether the interruption happens before filling, during washing, while draining or at the final spin; copy a displayed message rather than assuming it identifies a failed component.
Bosch washing machine repair North London
Our London service covers North London addresses inside the M25. Tell the office your full postcode, whether the machine is integrated and who will provide access. Use the London borough guide to find the relevant locality. The office confirms model suitability and availability; the guide does not imply a separate Bosch-authorised local branch.
These local guides add information for the stated appliance and area:
Local Bosch washing machine repair guides
- Ashford (Surrey), Staines-upon-Thames and Sunbury-on-Thames
- Bexley, Bromley, Greenwich, Lewisham and DA postcode areas
- Camberley and Frimley
- Caterham, Warlingham, Oxted and Lingfield
- Cobham, Esher and East Molesey
- Croydon and Sutton
- Dorking and Leatherhead
- Ealing, Acton and Hanwell
- Enfield, Haringey, Islington and Camden
- Epsom, Ewell, Ashtead and Banstead
- Farnham and Haslemere
- Guildford, Godalming and Cranleigh
- Harrow, Brent, Hillingdon, Barnet and Hendon
- Hounslow, Chiswick and Hammersmith & Fulham
- Ilford, Redbridge, Barking and Dagenham
- Kingston, Richmond, Wimbledon, Merton and Wandsworth
- Reigate, Redhill and Horley
- Romford, Havering and RM postcode areas
- Stratford, Newham, Hackney, Tower Hamlets and Waltham Forest
- Westminster, Mayfair, City of London, Kensington & Chelsea, Lambeth and Southwark
- Weybridge, Walton, Addlestone, Chertsey, Egham and Virginia Water
- Woking and West Byfleet
Our service territory includes addresses inside the M25, all Surrey and every DA and RM postcode, including DA and RM addresses outside the motorway. Coverage is not a promise of an immediate appointment: the office confirms the model, required work and visit arrangements.
Send the full address, appliance details and best visit contact. UKCDA checks the enquiry, explains the applicable charges and confirms an appointment with you. Parts availability and further work are assessed for the individual appliance. The request form does not take payment or reserve a visit.
Choose your area with this Bosch appliance already selected →
See our service-area guide or contact the office about access, a tenant’s domestic appliance or a property-management enquiry.
