Where to arrange this LG washing machine repair
Select the place where the appliance is installed. These towns share this visit page; they are not separate UKCDA branches.
- Croydon (CR0, CR2, CR7): Local coverage · Enquire for Croydon
- Sutton: Local coverage · Enquire for Sutton
District references help identify the area; they are not complete addresses or exact town boundaries. Include the full service postcode and house or flat number.
Croydon and Sutton: confirm scope before a chargeable visit
Choose the actual Croydon or Sutton service location, provide the full postcode and identify the approving contact. Check any existing manufacturer plan before requesting an independent chargeable assessment. Parts availability and the actual fault determine what can be completed; neither town name guarantees first-visit completion.
LG washer: keep inlet, drainage and balance reports separate
On applicable LG models, IE concerns inlet water and OE concerns drainage; UE imbalance is a different report from retained water. Include the exact characters, stopping stage and full model with suffix. Direct Drive or AI DD describes features rather than the complete appliance or a parts diagnosis.
Samsung and LG call-outs from £90 plus parts; Central London from £120 plus parts.
For Samsung and LG, fixed call-out charges start from £90 outside Central London and from £120 for a Central London service address. Parts are priced separately. The applicable amount depends on the appliance, complete model and fitting type, including freestanding or integrated. Our office confirms the address and fixed charge by phone before arranging the visit. These starting amounts are not an all-inclusive repair price.
The agreed charge covers the first visit, repair labour and any return visit needed to fit parts for the same agreed repair. There is no extra labour or repeat call-out charge for that repair. Parts are priced separately and approved before fitting.
A different fault, another appliance, installation, removal or alterations require a separately agreed scope and quote. An enquiry does not reserve an appointment or take payment. The office confirms the model, work, address and available visit before you agree.
Details for this LG appliance enquiry
- Complete LG model reference, suffix if shown, and safely available serial number.
- Exact IE, OE, UE or other message and the stage when it appeared.
- Water still inside or only wet laundry, with programme and spin selection.
- New movement, leaks, recent plumbing work and stacked or restricted access.
Help with the fault before arranging a visit
For the fault explanation and model-specific questions, use the LG washing machine guide linked below.
Read LG washing machine fault guidance →
Read the appliance repair questions · Repair or replacement considerations
Considering replacement? Check the installation requirements · Fitted-appliance access guidance
Before you contact us
- Stop using an appliance after smoke, a burning smell, electrical tripping or visible damage. Do not repeat a cycle or reset a tripping circuit to reproduce the fault. Avoid wet electrical equipment.
- Use accessible paperwork or a safely reached label. Leave covers, hoses, fitted furniture and heavy appliances in place; do not dismantle, tilt or move them to investigate. Follow only ordinary user care specified in the exact model's handbook.
- Do not force a locked door or open it against trapped water. Leave pump covers attached. Report the programme stage and existing display without running further tests; for a washer dryer, distinguish the wash stage from the drying stage.
- UKCDA is independent, not the manufacturer's authorised service. Check any manufacturer guarantee or service plan before arranging a chargeable visit. Parts compatibility, appointment availability and first-visit completion cannot be assumed.
Full model guidance and manufacturer references · Appliance safety guidance
